Slack

Overview

Flat's Slack integration lets you:

• Receive real-time notifications in Slack when a teammate mentions you in a comment, makes you the owner of a topic, changes a topic that you own, and more.

• Create topics and reply to topic threads without having to leave Slack

• Embed topic details in a Slack message just by pasting the topic's URL

Step-by-step

Setting up the integration

To set up the Slack integration, visit Personal Settings | Notifications and click Connect to Slack. You'll be redirected to Slack, where you can install the Flat app for Slack into your Slack workspace.

If you have access to more than one Slack workspace, take a moment to ensure you pick the right one.

Receiving notifications in Slack

After you set up the Slack integration, you'll start receiving notifications in Slack by default. You can toggle your preference in Personal Settings | Notifications.

Flat will send you real-time notifications for all events in Flat that affect you, such as:

• When a teammate mentions you in a comment, assigns you a blocker, requests your follow-up on a thread, or makes you the owner of or a collaborator on a topic.

• When a teammate changes a topic that you own, collaborate on, or have subscribed to notifications for.

Notifications are sent in a private DM channel between you and Flat, not a shared team channel.

Embedding topic details in Slack

You can embed topic details in Slack simply by pasting a Flat topic URL into any Slack channel. Flat will enrich your message with details about the topic like the title, stage, owner, and description.

Creating topics from Slack

You can create Flat topics directly from Slack. Click the ellipsis menu on any Slack message and choose the "Create a topic" shortcut.

Replying to comments from Slack

You can reply to Flat comments directly from Slack. When Flat sends you a notification in Slack about a thread, the notification includes a Reply button. Click Reply to open a popup where you can read the full thread and compose your reply.

Removing the integration

To remove the Slack integration, visit Personal Settings | Notifications and click Disconnect Slack. You should also visit your Slack workspace's "Manage apps" section and remove the Flat app for Slack.