Notifications

Overview

Flat can send you real-time notifications when other users make changes in Flat that affect you, like making you the owner of a topic or mentioning you in a comment.

You can configure your notification settings by clicking your avatar in the upper right corner and choosing Settings, then visiting the Personal Settings | Notifications section.

Flat will never send you a notification for actions that you yourself perform!

Email

To avoid overwhelming your inbox, Flat intelligently sends you email notifications only for events it considers important, such as:

• When a teammate mentions you in a comment, assigns you a blocker, requests your follow-up on a thread, or makes you the owner of or a collaborator on a topic.

• When a teammate changes a topic that you own, collaborate on, or have subscribed to notifications for, and the change is important, e.g., when a teammate moves the topic between stages or adds a blocker.

Slack

Flat will send you real-time Slack notifications for all events in Flat that affect you, such as:

• When a teammate mentions you in a comment, assigns you a blocker, requests your follow-up on a thread, or makes you the owner of or a collaborator on a topic.

• When a teammate changes a topic that you own, collaborate on, or have subscribed to notifications for.

Learn more: Slack

Discord

Flat will send you real-time Discord notifications for all events in Flat that affect you, such as:

• When a teammate mentions you in a comment, assigns you a blocker, requests your follow-up on a thread, or makes you the owner of or a collaborator on a topic.

• When a teammate changes a topic that you own, collaborate on, or have subscribed to notifications for.

A team Admin must first enable Flat's Discord integration for you to be able to enable Discord notifications.

Learn more: Discord

Step-by-step

Enabling or disabling notifications

To enable or disable email, Slack, or Discord notifications, visit Personal Settings | Notifications and click the toggle.

If you disable all notifications, you can still use the threads view to stay on top of topics you own or collaborate on and threads or blockers you've been assigned. However, you won't be notified when someone @mentions you. We recommend enabling notifications on at least one channel.